2GED Privacy Policy

1. Introduction

2GED is operated by Phillips Health Consulting LLC (“we”, “us”). This Privacy Policy explains what information we collect, how we use and share it, and the choices you have. It applies to the 2GED website at www.2gedapps.com, the 2GED web app and the 2GED mobile apps, including both 2GED Personal (your own private workspace) and 2GED Organization services (workspaces run by a school, employer or other organization you join).

Your Personal workspace and any Organization workspaces are kept separate. Organization owners and administrators cannot see your personal chats, Spaces, Cards, calls, media library or Arena activity.

2. Information you provide

• Account details: your name, email address, username and password (stored only in scrambled form).
• Profile information you choose to add, such as a profile photo, language, time zone, country and an optional phone number. Phone numbers are private and never shown on public profiles.
• Messages and communications: chat messages, voice notes, call and 2GED Meet details, meeting chat, polls and reactions.
• Photos, videos, audio and files you choose to upload or share, including items in your private 2GED Media library.
• Organization and workspace information: memberships, roles, departments or teams, and the content you create inside an organization (such as announcements, files and reports).
• Other content you create or share, such as Space posts, notes, tasks, reminders, calendar events, Arena game moves and support requests.
• Prompts you send to 2GED AI features, and the replies generated for you.

3. Information collected through use

2GED does not use advertising trackers and does not track you across other companies’ apps or websites.

• Device and app information: device type, platform, browser, app version and a device label, so you can review and sign out your devices.
• Sign-in and security activity, such as when and from which device you signed in.
• Push notification tokens for each device where you allow notifications.
• Diagnostics: basic error and performance information needed to keep the service working.
• Basic usage information, such as when features are used, needed to operate the service and enforce plan limits.
• Technical information such as IP address, processed by our hosting and real-time communication providers when your device connects.

4. Camera, microphone and photo library

2GED asks for access to your camera, microphone or photo library only when you use a feature that needs it — for example a voice or video call, 2GED Meet, a voice note, taking or choosing a profile photo, or uploading media. You can refuse or later turn off these permissions in your device settings; the related feature will then not work, but the rest of 2GED will.

If you turn on live captions in a meeting, speech recognition runs in your own browser or device.

5. Messaging, 2GED Meet and user content

We store and transmit your messages, calls, meetings and uploads so they reach the people you choose. Access is checked by our servers on every request: people see a conversation only if they are in it, and a workspace only if they are a member.

Voice and video for calls and 2GED Meet are routed through a real-time communication provider. Meetings are recorded or transcribed only where the feature is offered and participants are shown that it is on. Some chats and media can be set to expire.

Connections to 2GED are encrypted in transit. 2GED does not currently offer end-to-end encryption.

6. Notifications

You decide whether 2GED may send push notifications about calls, messages, reminders and other events. You can turn notification types off in 2GED Settings, and allow or block notifications at any time in your device or browser settings.

7. How we use information

We do not use your content for advertising, and there is no advertising in 2GED.

• Providing and operating 2GED and the features you request
• Authentication and keeping your account secure
• Communication and collaboration between you and the people or organizations you choose
• Maintaining security, preventing abuse and enforcing our terms
• Troubleshooting and fixing problems
• Improving reliability and performance
• Customer support
• Meeting legal obligations

8. Information sharing

We do not sell your personal information. We share information only:

• With the people and organizations you choose to communicate or collaborate with.
• With the organization that manages an Organization workspace you join, for content and membership inside that workspace.
• With service providers who process information on our behalf to operate 2GED (see section 9).
• When required by law, or to protect the safety of people, including reporting child sexual exploitation to the appropriate authorities.
• As part of a merger, acquisition or sale of assets, subject to this policy.

9. Third-party services

2GED relies on service providers to run its features, including: cloud hosting, database and file storage; a real-time audio and video provider for calls and 2GED Meet; Stripe for organization payments (2GED never receives full card details); Twilio for phone-number verification codes; AI model providers for 2GED AI features; and push notification services operated by Google, Apple and browser makers. These providers process information only as needed to provide their service, and their own privacy terms may also apply.

10. Data security

We use reasonable administrative, technical and organizational safeguards, including encrypted connections, server-side access controls, separation between Personal and Organization workspaces, private file storage with short-lived access links, and records of privileged actions. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. See our Security page for more detail.

11. Data retention

We keep account information and content while your account is active and as long as needed to provide 2GED. How long particular content is kept depends on its type and your settings (for example, expiring chats and media), on the organization that manages a workspace, and on legal, security and safety-record requirements. When you delete your account, your personal data is removed, except messages you already sent to others that remain in their conversations, organization audit records, and safety records kept to protect others or meet legal obligations.

12. Account and data deletion

13. Your privacy rights and choices

• Access and correct your profile and account details in 2GED Settings at any time.
• Control who can find, call or message you, and block or report people.
• Turn notifications off and manage camera, microphone and photo permissions in your device settings.
• Delete your account as described in section 12.
• Request a copy of, correction to, or deletion of your personal information by emailing info@phillipshealthconsulting.org. We may need to verify your identity. Depending on where you live, you may have additional rights under local law.

14. Children's privacy

You must meet the minimum age required to hold an online account in your country to create a 2GED account. Where a person is identified as a minor, extra protections apply, including stricter default privacy and restrictions on contact from strangers. Schools and youth organizations that use 2GED are responsible for appropriate supervision and consent. If you believe a child has given us personal information without appropriate consent, contact us and we will take appropriate action.

15. International users

2GED is used worldwide. Your information may be processed and stored in countries other than your own, including the United States, where our service providers operate. Data-protection laws there may differ from those in your country. We take steps intended to protect your information wherever it is processed.

16. Changes to this Privacy Policy

We may update this policy from time to time. The effective date at the top of this page shows when it was last changed. For material changes we will give reasonable notice, for example in the app.

17. Contact us